Shipping Costs
Customers are responsible for the full cost of shipping their florals to and from Flowered. The charges for shipping the final piece will be calculated at the time of final payment based on the delivery address and the selected shipping method.

Shipping your Florals
Shipped florals must be received by Flowered no later than three days after the scheduled event date. It is the customer's responsibility to ensure that Flowered receives the flowers in workable shape and within three days of the event.

Shipping Instructions
Flowered will provide detailed instructions on how to package your flowers for shipping once your deposit is made, including packaging recommendations and handling guidelines. It is crucial to follow these instructions to maintain the freshness and quality of your florals during transit. Customers are responsible for providing accurate shipping information, including the correct delivery address and date. Flowered is not liable for delays or issues resulting from inaccurate or incomplete information provided by the customer.

Damage During Shipping
Flowered is not responsible for any damage that may occur to your florals during the shipping process. In addition, it is the customer's responsibility to inspect the final product immediately upon receipt. If you notice any damage, please contact us promptly.

Pick-Up Option 
For customers who prefer to pick-up their framed pieces, Flowered offers a convenient pick-up option in the South Riverdale neighbourhood of Toronto, Canada. This option will be selected and confirmed during the inquiry process and customers will be provided with details on the location, date, and time for pick-up via email.

Cancellation Policy
If a customer wishes to cancel an order that is to be shipped , they must notify Flowered as soon as possible. Cancellations made after the florals have been shipped may not be changed and may be subject to additional fees. 

Contact Information
For any inquiries, concerns, or to report damage, please contact Flowered immediately via email. We are here to assist you and ensure you are in love with your timeless keepsake.